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Hospital patients probably don’t expect to find waiters in burgundy coats with mandarin collars delivering their meals.
The new room-service program at Provena Mercy Center – complete with leather-bound menus, guidance from hospital dietitians and fresh made-to-order items available all day – has proven a hit. Patients enjoy being able to make their own menu choices.
“As a patient, you want to feel you have control; we’re giving patients more control over their lives while they’re in the...
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