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Provena Mercy Center in Aurora, IL

Aurora Area Hospitals Put the 'Care' in Health Care

Hospital patients probably don’t expect to find waiters in burgundy coats with mandarin collars delivering their meals. The new room-service program at Provena Mercy Center – complete with leather-bound menus, guidance from hospital dietitians and fresh made-to-order items available all day – has proven a hit. Patients enjoy being able to make their own menu choices. “As a patient, you want to feel you have control; we’re giving patients more control over their lives while they’re in the... Read More »