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Powering the Community: Florida Power & Light Company Supports Its Neighbors

Florida Power & Light Company is changing the current on what it means to be a good neighbor.

By Livability on September 30, 2021

Courtesy of Florida Power & Light

Floridians know how to weather a storm, but no one could have forecast the challenges 2020 would bring. 

FPL has a long history of stepping in and stepping up to serve customers and the larger community. From championing education and the arts to creating programming to assist customers in need, FPL is making a difference in Broward County and beyond.

Early on during the COVID-19 pandemic, FPL fast-tracked savings for customers and suspended disconnects for non-payment.  The company continues to work with individuals and small businesses experiencing hardship by offering payment extensions, waiving late fees and helping

connect customers to financial assistance resources. Overall, FPL and its parent company NextEra Energy, Inc., have introduced initiatives and programs valued at more than $75 million for its communities.

Courtesy of Florida Power & Light

At Florida Power & Light Company, we’re continuing to do everything we can to support our customers and communities during these unprecedented times,” says Pam Rauch, FPL vice president of External Affairs and Economic Development. “We have a duty to serve and know how fundamental electric service is to our customers.”

Courtesy of Florida Power & Light

FPL in Action

  • FPL doesn’t just power the community; they are part of the community.
  • FPL is donating $15 million in billl credits to assist low-income customers through 2021.
  • Through the company’s annual employee giving campaign, employees make pledges through payroll deductions and special event fundraising. In 2020, the company and employees contributed more than $19 million to support wide-ranging initiatives and causes that contribute to the well-being of their local communities.
  • In 2020, FPL employee volunteers contributed 32,800 hours through company- sponsored projects and their own personal volunteer time. Additionally, more than 250 community organizations have employees volunteering on their boards.
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