Digital Reasoning creates artificial intelligence (AI) technology that helps people — from doctors to police officers — do their jobs better. The company’s AI software analyzes human language and behaviors to identify key patterns and, ultimately, solve some of the world’s most pressing problems.
“We purposely pick problems that we think are morally impactful,” said Digital Reasoning founder and president Tim Estes.
For example, Digital Reasoning’s AI software analyzes cancer pathology reports and notes for HCA Healthcare. This process significantly shortens the turnaround time between when patients are screened to when they begin treatment. This process also enabled HCA medical staff to focus their time on having meaningful interactions with patients. As a result, HCA drastically increased its patient retention rate from 55 percent to 90 percent.
Digital Reasoning also partners with Thorn, a nonprofit organization whose mission is to stop human sex trafficking.
“We built the most prolifically used anti-child sex trafficking system that identifies children who are being put up and marketed online,” Estes said. “Thousands of police officers all over the country and in Canada use this system every month. About 10,000 underage children in the U.S. have been identified and rescued by the system in the last three to four years.”
Additionally, Estes foresees that AI will continue to open up new opportunities for human creativity.
“At the end of the day, AI is not going to replace all the jobs in the world,” Estes said. “Instead, it will open up so much human time and potential that people are freed up to do their best work.”