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Express Employment Professionals Has a Heart for Service

Express Employment Professionals has been making connections for more than 25 years.

By Livability on September 14, 2021

Courtesy of Express Employment Professionals

Since opening their doors more than 25 years ago, Express Employment Professionals has been the key link connecting the more than 90,000 job seekers in their database with 2,500 companies. In the process, Express has gained a well-earned reputation as the premier workforce management provider in the region.

“We aren’t an employment agency. That’s not the way we see ourselves,” says Rocky Gill, who started Express’ Tyler office in 1995 with a staff consisting of one other person.

Courtesy of Express Employment Professionals

“An employment agency represents job seekers,” he continues. “We’re actually representing the employer in the market of job seekers, trying to find the best people who meet their needs.”

This was not a path Gill anticipated taking when he moved to Tyler in the early 1980s after graduating from college with a degree in accounting.

He worked for a local CPA firm for three years, then spent a decade as corporate controller for East Texas Medical Center.

We view our work from the standpoint of a servant. We want to make things better for everybody we work with.

Rocky Gill, Owner

While he enjoyed his work, Gill had a desire to run his own business. So, on the advice of a friend who was an Express Employment franchisee, Gill opened the Tyler location.

“I thought this would be a good match for my skills, even though I knew nothing about human resources or the staffing industry,” Gill recalls. “But that’s why you buy a franchise. They teach you how to serve a market as an employment professional. When I started, I had a big goal of being a force in the staffing business in this market, and fortunately, we’ve been able to do that.”

Along the way, Gill and Express have become important fixtures in the Tyler community.

Courtesy of Express Employment Professionals

Gill and his wife, Carrie, have been very active in the community, serving on many boards such as the United Way, Tyler Area Chamber of Commerce, Tyler Economic Development Council, Workforce Solutions East Texas, ETMC Foundation, CityServe East Texas and The Fostering Collective. They have also been very involved with their church, Green Acres.

“One of Express’ core values is to give back,” Gill says. “We want to be fully invested in the community by doing what we can to make this a better place to live and work.

“Most people don’t call on Express because they want to,” Gill adds. “Instead, they have a need, either for a person to work in their business or for a job.

Courtesy of Express Employment Professionals

“I have a heart to serve,” Gill notes. “That’s what drives me. And because we meet with people who are desperate for help, we view our work from the standpoint of a servant. Express exists to help businesses and job seekers succeed. If we can do that, we will have done a good day’s work.”

Learn more about Express Employment Professionals.

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