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Chattanooga Businesses Find The Secret to Success

Location and quality of life draw business and talent to the sixteen-county Greater Chattanooga Region. 

By Bill Lewis on August 29, 2022

Employees work in the offices of Viget design agency in downtown Chattanooga, Tennessee. ©Journal Communications/Jeff Adkins
Jeff Adkins

Logistics provider Trident Transport and cast iron cookware manufacturer Lodge are entirely different businesses, and neither has much in common with Viget, a digital marketing provider. 

But they share a secret of their success, one shared by manufacturers like Volkswagen and Nokian Tyre; tech companies like Devnet; and logistics providers like Steam and Arrive.

All of them are located in Greater Chattanooga, which consistently ranks as one of America’s most business-friendly locations thanks to its low taxes, superior infrastructure, including 10-gig broadband, and an unbeatable quality of life.

“Our culture is deeply entrepreneurial, so we needed to operate in a region that shares that same spirit. The economic development, talent and passion in this city have created a destination for growing businesses like ours,” says Mark Harrell, president and chief operation officer, Trident Transport, Chattanooga.

Employees work in the offices of Viget design agency in downtown Chattanooga, Tennessee. ©Journal Communications/Jeff Adkins
Jeff Adkins

Creating Jobs

The 16-county, three-state region has a $45 billion economy. Dozens of newly arriving and expanding businesses created more than 5,000 jobs in 2020 and 2021. The Greater Chattanooga Economic Partnership reports that their combined investment totaled more than $1.73 billion.

They include snack cake and cookie maker McKee Foods, which invested $495 million in an expansion that created 482 jobs, and flooring manufacturer Shaw Industries, which invested $40 million in an expansion that created 90 jobs.

West Star Aviation announced a $17 million expansion of its aircraft maintenance facilities at Chattanooga Airport — expected to create 100 jobs. Trident announced 88 new jobs in 2021. Steam Logistics announced a $6.8 million expansion and the creation of 400 additional jobs in Chattanooga.

Employees meet in the main conference room in the offices of Viget design agency in downtown Chattanooga, Tennessee. ©Journal Communications/Jeff Adkins
Jeff Adkins

“Chattanooga has grown into a thriving region due in large part to the confluence of natural assets and urban amenities that attract great talent and logistical advantages that allow businesses to successfully support their customers across multiple industry sectors at a global level,” says Charles Wood, vice president of economic development, Greater Chattanooga Economic Partnership. 

Viget has new offices in downtown Chattanooga’s historic Loveman Building, where workers enjoy convenient access to the heart of the city.

“This historic location offers our growing team walkable access to local restaurants downtown with rooftop outdoor space for breezy lunches and great views,” says Rachel Bush, manager of marketing and communications, Viget, which also has offices in Washington, D.C., Durham, North Carolina, and Boulder, Colorado.

Employees work in an open concept office at Steam Logistics in downtown Chattanooga, Tennessee. ©Journal Communications/Jeff Adkins
Jeff Adkins

Ingredients for Growth

Viget has five employees in Chattanooga and is growing. The company is hiring digital product managers, designers, software developers and others.

“Chattanooga is a great place to live, work and build a team. It has all the ingredients needed for a sustainable creative tech community: solid infrastructure, great dining and entertainment options, countless outdoor activities, affordable and welcoming neighborhoods to live in and a supportive entrepreneurial culture among both digital and traditional businesses,” says Bush.

Chattanooga’s status as a “gig city” with the availability of the world’s fastest internet speeds was an attraction for Trident. Of Trident’s 283 employees, 208 are in the city.

“Chattanooga has grown into a thriving region due in large part to the confluence of natural assets and urban amenities that attract great talent.”

Charles Wood, Greater Chattanooga Economic Partnership

Trident looked at other cities outside of Tennessee when the company launched, but no other location matched the advantages that Chattanooga had to offer. The city’s broadband and technology capabilities, and its position as a central logistics hub, were at the top of the list of deciding factors, says Harrell.

The support the region offers businesses, coupled with its quality of life, was another plus.

“We felt the buzz of this city over eight years ago when we decided to set up shop here,” Harrell says. “The energy of this city has been booming with growth ever since.”

If you’d like to learn more about the Greater Chattanooga area, check out the latest edition of Chattanooga Region Economic Development.

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